To ensure quality and consistency we follow a strict design process and handle all requests in the order in which we receive them, unless you tell us otherwise. When we submit artwork to you, we either need feedback, with any required changes, or your approval. If we don’t get final sign off, we will follow up with you to check the design has been approved before we start on the next design request in the queue. If we still don’t hear back from you, we’ll move onto the next job in the queue. By giving us prompt feedback or approval, it will enable us to move onto the next design request more quickly for you.